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Create Special discounts

Summary

Special discounts are maintained under eCom \ Special discounts.

Unlike a voucher, a Special discount works automatically — the customer does not have to enter anything. It applies to all customers and all items in the specified period.

Procedure

  1. Open eCom \ Special discounts and add a Special discount.
  2. Set discount value and period.
  3. Save and provide data.

What to consider

  • The Special discount cannot be restricted to individual customers or items. If you want that, you need a voucher with a Customer list or an Order template.
  • It is stored like a voucher as a Header discount in the DeDeSales ORDER and is subject to the same reservations when transferring to the ERP system.

If a voucher is redeemed in parallel

The behaviour is controlled not by the Special discount, but by the voucher. For each voucher it is determined whether it can be combined with a Special discount:

Voucher combinable Behaviour
Yes Both discounts are added; the total goes as Header discount into the ORDER.
No The voucher is refused if the Special discount is higher.

When you start a Special discount, therefore check the ongoing vouchers — there it is decided whether the discounts add up.