# Create Special discounts

## Summary

Special discounts are maintained under *eCom \\ Special discounts*.

Unlike a voucher, a Special discount works **automatically** — the customer does not have to enter anything. It applies to all customers and all items in the specified period.

## Procedure

1. Open *eCom \\ Special discounts* and add a Special discount.
2. Set discount value and period.
3. Save and provide data.
 

## What to consider

- The Special discount **cannot be restricted to individual customers or items.** If you want that, you need a voucher with a Customer list or an Order template.
- It is stored like a voucher as a **Header discount** in the DeDeSales ORDER and is subject to the same reservations when transferring to the ERP system.
 

## If a voucher is redeemed in parallel

The behaviour is controlled not by the Special discount, but by the **voucher**. For each voucher it is determined whether it can be combined with a Special discount:

<table id="bkmrk-gutschein-kombinierb"> <thead> <tr> <th>Voucher combinable</th> <th>Behaviour</th> </tr> </thead> <tbody> <tr> <td>Yes</td> <td>Both discounts are added; the total goes as Header discount into the ORDER.</td> </tr> <tr> <td>No</td> <td>The voucher is refused if the Special discount is higher.</td> </tr> </tbody> </table>

When you start a Special discount, therefore check the ongoing vouchers — there it is decided whether the discounts add up.