Maintain texts
Summary
Under eCom \ Texte you maintain the texts that the customer sees in the shop — legal texts, the cookie notification, and the confirmations after registration.
Distinction: The texts of the e-mails are not here, but under Basic configuration \ Settings \ E-Mail contents. See Setting up e-mail subscriptions and maintaining templates.
For each block you can either store a text or a URL. If a URL is entered, the text is not displayed, but the link is opened.
The available text blocks
The selection is made via the field Type:
| Text block | Where it appears in the shop |
|---|---|
| Legal notice | Footer, always visible |
| Privacy policy | Footer, always visible |
| Terms and conditions | Footer, only if content is stored |
| Cookies | Cookie confirmation on the login mask |
| Support Hotline | Footer, only if a text is stored |
| Newsletter | Footer, only if a text is stored |
| Access request hint | under the link Access request? |
| Access request confirmation | Message after submitting the access request |
| Password forgotten confirmation | Message after requesting a new password |
| New customers reservation confirmation | Message after submitting the form Not a customer yet? |
Procedure
- Open eCom \ Texte.
- Select the desired block in the field Type.
- Either enter a text or enter a URL.
- Save and provide data.
The confirmation texts are your texts
Four blocks determine what the customer reads after an action: Access request confirmation, Password forgotten confirmation, New customers reservation confirmation and the hint under Access request.
The wordings quoted in the service description are the delivery state. You can completely replace them with your own formulations — for example, to add a telephone number for enquiries.
When a URL is more useful
Important: Privacy policy and Legal notice always appear in the shop always, even without maintained content — the customer then lands on a page with the wildcard text "No content is currently stored for this type." Both are mandatory information and should be filled before going live. The Terms and conditions behave differently: without content the entry does not appear at all.
For Legal notice, Privacy policy and Terms and conditions a URL is worthwhile: if you link the texts of your standard homepage, you only have to maintain them in one place.
For Support Hotline and Newsletter a text is more useful. Both menu items only appear in the shop if a text is stored — without text the menu item is missing.
Text block "Access request hint"
You need this block if you have not set the setting Not a customer yet?. Then only Access request? appears on the login mask, and this block fills the associated hint — extendable with URLs.
Without the block the hint remains empty.