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331 total results found

Tour template

Backend Order, Quotation and Complaint ... Order support menu in the backend

In combination with Start year, Visiting frequency, etc., you can create days here on which a customer visit is to be suggested. See also Tour suggestion

Kontexttyp
BackendUI
Plattform
Web
Zielgruppe
AdminBackend
Typ
Erklärung
Thema
Vorlagen für Touren anlegen und bearbeiten
ddn_quelle
74

Processing Mass Barcodes

Service Description for Order, Quotatio... ORDER

This area is only active if a scanner is set up or the camera scanner has been activated. Title Apply Barcodes General Functions in the title bar Icon Explanation Only visible when the grid is visible. Exports the grid to E...

Thema
Massenbarcodes
UIBereich
Auftrag
Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Anleitung
ddn_quelle
75

Validate WebHook

WebHook

The following header is sent with the WebHook: HTTP_X_HUB_SIGNATURE_256 If you determine the post data and calculate the hash with your secret, you can ensure that the call actually originated from DeDeSales. Testing the WebHook Validation You can use the foll...

ddn_quelle
77

Error Management

WebHook

If a WebHook cannot be delivered to the URL you specified, the configured WebHook will be automatically deleted if both of the following events occur: 1,000 consecutive failed attempts have been made. The first attempt was more than 24 hours ago. Upon dele...

ddn_quelle
78

Structure of the Webhook

WebHook

The WebHook is sent to the ADDRESS you have stored and contains the following JSON object: { Guid: '', MessageType: '', DateTime: '' } Guid corresponds to the Guid under which you can retrieve the Data from the API depending on the MessageType. DateTime is the...

ddn_quelle
79

Roles

DeDeSales Backend Menu Basic configuration

Here the roles for the client are created. This is usually done by DeDeNet following the respective workshops. You can extend these, but please bear in mind that certain functions also require adjustments to the interface. This may need to be commissioned. Exp...

Kontexttyp
BackendUI
Plattform
Web
Zielgruppe
AdminBackend
Typ
Anleitung
Thema
Rollen anlegen und bearbeiten
ddn_quelle
94

Complaint header

Service Description for Order, Quotatio... Complaint

Title Widget Widget description Create complaint Click: Opens the new complaint header   Available         a. Customer details General Header Displays the number of items and the total quantity (items | total quantity) The exclamation...

UIElement
Formular
Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Anleitung
Thema
Reklamation, Reklamationskopf, Formular, Validierung, Berechtigung, Stammdaten
UIBereich
Reklamation
UIElement
Button
UIElement
Widget
Synonyme
Reklamation, Retoure, Button, Speichern, Fehlermeldung, Berechtigung, Stammdaten
ddn_quelle
154

Complaint mask

Service Description for Order, Quotatio... Complaint

Title Complaint If a header Reason for complaint is selected: Complaint / "Reason for complaint" General Kebab menu ( ) Type Order header Explanation Send PDF Complete order Interrupt order Customer notes ...

Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Anleitung
Thema
Reklamation, Positionen, Menü, Widgets, Tabelle
UIBereich
Reklamation
UIElement
Widget
UIElement
Tabelle
UIElement
Button
UIElement
Kebap-Menü
Synonyme
Retoure, Reklamation, Positionen, Warenkorb, Produkt hinzufügen, Menü, Aktion, Preisabfrage, ERP, Tabelle, Grid, Produktdetails, Löschen
ddn_quelle
155

Grid area

Service Description for Order, Quotatio... Complaint

Title The title shows which products are displayed, e.g. the name of the order template.   If there is no concrete list, the title "Product entry" is used. General Kebab menu ( ) Type Product details Only visible when a product is active...

Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Anleitung
Thema
Reklamation, Retoure
ddn_quelle
156

Entry Area

Service Description for Order, Quotatio... Complaint

Title Product entry General Kebab menu ( ) The entry area has the same kebab menu as the grid area. Header In portrait view, the header starts with the definition from the grid area. Function Explanation Jumps one item back in the ...

Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Anleitung
Thema
Reklamation, Retoure, Erfassbereich
UIBereich
Reklamation
UIElement
Button
UIElement
Formular
UIElement
Kebap-Menü
Synonyme
Reklamation, Retoure
ddn_quelle
157

Product documents

Service Description for Order, Quotatio... Complaint

Title Product documents "<Produktbezeichnung>" General Grid Click Swipe Views Document Header Table Column definition Name Visible Sort Full Text Explanation Colour code Forced Red: If cancelled ...

Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Erklärung
Thema
Reklamation, Retoure, Beleginformation
UIBereich
Reklamation
Synonyme
Reklamation, Retoure
ddn_quelle
158

Tab bar of the entry mask

Service Description for Order, Quotatio... Complaint

The tab bar contains further information about the currently selected product or offers you the possibility to make additional entries. Depending on the activated rights, the tabs may not be visible or contain less information. TAB: POS The display of the indi...

Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Anleitung
Thema
Reklamation, Retoure, Tab-Leiste
UIBereich
Reklamation
UIElement
Formular
UIElement
Tabelle
UIElement
Tab-Leiste
UIElement
Button
Synonyme
Tabs, Tab-Leiste, Reiter, Positionserfassung, Produktdetails, Artikelinformationen, Preis, Rabatt, Staffelpreis, Preisfindung, Historie, Belege, Einheiten, Stückliste, Module, Details, Swipe,
ddn_quelle
159

Matrix Entry

Client Order, Quotation and Complaint E... ORDER

To document matrix items, select the menu item "Open matrix" in the product's documentation area for the matrix item. Product selection options Select a single item by clicking on the coordinate. The green selection indicates that this field has been selected,...

Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Anleitung
Thema
Matrixerfassung
UIBereich
Auftrag
ddn_quelle
161

Presentation mode Products

Client Order, Quotation and Complaint E... ORDER

Summary The Presentation mode Products is used to display the product pictures of a product within the Order entry. In Presentation mode, the product picture can be enlarged, displayed in full screen, and switched between the available product pictures. Access...

Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Anleitung
Thema
Auftragserfassung im Präsentationsmodus
UIBereich
Auftrag
Synonyme
Präsentationsmodus, Produktanzeige, Bilder, Bildansicht, Galerie, Vollbild, Zoom, Pinch, Swipe, Bildwechsel, Thumbnails, Produktbild, Viewer, Slideshow, Teilen, Speichern, Bild öffnen, Bild z
InteraktionTyp
Tap
InteraktionTyp
Swipe
InteraktionTyp
Zoom
InteraktionAktion
Tap
InteraktionAktion
Swipe
InteraktionAktion
Scrollen
InteraktionAktion
Doppeltipp
InteraktionAktion
Pinch
UIElement
Bildviewer
UIElement
Widget
UIElement
Button
UIElement
Galerie
ddn_quelle
162

Add to cart entry vs. normal entry

Client Order, Quotation and Complaint E... ORDER

Here you can directly add products to the cart using the product number You confirm the search by pressing the Enter key. If a unique product is found, the entry form opens and the quantity field is preselected with a sales unit. The product can be added to th...

Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Anleitung
Thema
Auftrag Warenkorberfassung
UIBereich
Auftrag
ddn_quelle
164

The Differences in the Type Finalize the Customer Complaint

Client Order, Quotation and Complaint E... Complaint

As soon as you press the Completion button in the client and depending on the role settings, you get different options on how to proceed with the order. Save You can use the "Save" button if you may need to edit the order later because you received General Inf...

Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Erklärung
Thema
Reklamation abschliessen Unterschied
UIBereich
Reklamation
ddn_quelle
165

Complaint reasons

Client Order, Quotation and Complaint E... Complaint

Depending on the backend settings, the client offers the possibility to perform an internal control of the complaint on site. For example, to destroy goods directly on site or to initiate a credit note due to shortages. The complaint matrix is documented in th...

Kontexttyp
UI
Plattform
iOS
Plattform
Android
Plattform
Windows
Zielgruppe
Anwender
Typ
Erklärung
Thema
Reklamationsmatrix
ddn_quelle
166

Complaint

Backend Order, Quotation and Complaint ... E-Mail Subscriptions

For setting up an E-mail subscription see here: E-mail subscription Return - Subject with wildcard possible Shipping of Returns incl. Excel - Subject with wildcard possible - Client-capable

ddn_quelle
167