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KPI Widget Visit
Visits per Day Value shows the Average per Day (only days with at least one Visit are considered) Chart shows the last Year
KPI Activities
Reached/Not Reached Ratio The Value shows the current Day The chart shows the last 30 Days, but only the Days on which there is at least one corresponding Activity.
KPI Widgets Complaint
There are 3 widgets available in the Complaint type. You can find KPI widgets in the "2 x 1 Widgets" type on the dashboard; further information on displaying them can be found here. Complaint Current month The basis for the count is the field "Order date" from...
Search
Searching In various places you can search the lists. Searching differs from filtering in that the list is changed live, i.e. you do not have to press the magnifying glass or ENTER. If you enter a partial text in the Search, all results containing this partia...
iOS
The devices should correspond to the current standard. Assume that devices that are 4 Years old or older cannot provide the necessary performance. Furthermore, ensure that you allocate enough storage space on the devices for Pictures. A subsequent increase in ...
iOS - Register Apple Business Manager
Create Apple Business Manager Account If you want to use DeDeSales for iPhone/iPad, you need an Apple Business Manager account If you do not yet have an account, you must register here: Registration link: https://business.apple.com/#/enrollment/form Instr...
Android
MDM Managed Configuration Basically, the Android app also supports a Managed Configuration, but this is only available if the app is provided via the Enterprise Play Store. In Intune, it is possible, if you have linked the Google Play Console (which is usually...
iOS - PList Configuration
PLIST Configuration via MDM If you use an MDM system, certain configuration parameters can be automatically assigned as key-value pairs via the PLIST. These include: "ServerURL", "FallbackURL" and "Device number" The server URL should be set at the profile lev...
Operation of the Chat
With Sally, the integrated AI support, you can ask questions about Customers, Turnover and Activities directly in natural language. To a limited extent, Promotions can also be carried out. Structure of the AI Chat 1. Enter question Enter your question or instr...
Promotions
Supported Promotions Create note Create activity All promotions are only prepared, i.e. the corresponding form is pre-filled with the given data. For security reasons, the actual creation of the promotion must be carried out manually by the user.
Data
The AI only works with released fields in certain areas. This keeps responses faster and clearer. Below you will find the individual areas with the corresponding queryable fields. Area: Customers Customer number Name 1-3 Address data (Street, ZIP code, Cit...
MCP Server Connection
Microsoft Azure App Registration #1 Open URL: https://portal.azure.com/#home. Click on App registrations Click on "New registration". Name Please use "DeDeSales KI MCP API" Supported account types Usually, "Accounts in this organisational directory only - ...
Supported Hardware Scanners
The following table shows the compatible hardware scanners for Product entry. Manufacturer Model Supported DeDeSales Version Koamtac KDC 200* <= 19.x Koamtac KDC 270* <= 19.x Koamtac KDC 280* <= 19.x Koamtac KDC 280 BLE 14.x ...
Role and eCom Employee
Summary The eCom system requires its own employee with a dedicated role. This role controls which functions the shop offers — just like with the field service client. Without an eCom licence, the main menu item eCom does not appear in the web backend. Procedur...
Provision of Data
Attention, current limitation: Provisioning of data currently does not work for pictures. If you have changed pictures — container, login graphic or logo — please use the Rollout button in the Employee overview instead. The limitation has been reported; as soo...
Create and position containers
Summary Containers are the advertising spaces of the shop. They are maintained under eCom \ Container. A container becomes effective in two steps: you create it, and you define how the area in which it appears is displayed. What a container is, which link type...
Maintain texts
Summary Under eCom \ Texte you maintain the texts that the customer sees in the shop — legal texts, the cookie notification, and the confirmations after registration. Distinction: The texts of the e-mails are not here, but under Basic configuration \ Setting...
Uploading Pictures
Summary Under eCom \ Pictures you upload the two fixed graphics of the shop: the graphic on the login page your logo for the menu bar, which appears after the customer logs in The required dimensions are listed in the service description on the Marketing C...