FAQ DÜ

Device is not Released / Server cannot be Reached

New Device / Reinstallation of Old Device You have set up a new device. Please contact your IT de...

Why does it sometimes take so long before I can use the client?

Clean Up A clean up is automatically performed every 28 days at startup. Orphaned data (e.g. Prod...

Why does the client sometimes not update the data?

Background Processing vs. Minimising You can continue working in other programmes during the Data...

Datasync

There are several places that do not require no data provision from the backend: DataSync Do...