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In order for emails to be sent under your domain by the DeDeNet systems, it is necessary to set an SPF record with your DNS provider. Include our entry spf.dedenet.de in your SPF record using the Include directive. If you use Microsoft 365, this could look as ...

For the Data Transfer between DeDeSales Server and DeDeSales Client, it is necessary that both sides use the same system time. The synchronisation occurs automatically on Android and iOS Devices. On Windows Devices, however, the behaviour is such that they wan...

The encryption of data at the database level takes place automatically in the data centre of DeDeNet GmbH. The communication between the DeDeSales Server and the DeDeSales Client is encrypted. For the encryption of data on the Microsoft Windows Client, you mus...

The communication between the DeDeSales Client and the server requires corresponding data volume. We generally recommend using a flat-rate tariff for tablets to operate a tablet in the public mobile communication network. Below you will find an overview of wha...

The following requirements apply for running the client on Windows: DeDeSales is a UWP application. Microsoft Windows 10 or higher. The requirements for CPU, storage space and memory strongly depend on the quantity of data to be processed, so we cannot gi...

The following requirement applies for operation on Android: Android 5 (API Level 21, Lollipop) Basically, it should be said about Android that you should select one of the most powerful Devices when purchasing.

The following image formats are supported: PNG, JPG, BMP, TIF, GIF Only the RGB colour space is supported for images (not CMYK). File validation: We check uploaded files for their actual format and no longer just for the extension (e.g. .png). This ensures gre...

DOC - User Manual Sales WEB Backend.pdf

A grid is the display of multiple data records in table form. Typically, a grid is equipped with the following functions: Search Filter Filter Configuration

As soon as you press the Completion button in the client and depending on the role settings, you get different options on how to proceed with the order. Save You can use the "Save" button if you may need to edit the order later because you received General Inf...

System-wide basic settings are made here. Most settings are already made by DeDeNet after the workshops, so no changes need to be made here. The functions of the individual settings are described directly in the DeDeSales web backend. Unlike roles, settings ar...

Use this button to access the Statistics area – Orders (equivalent to: Evaluation – Statistics – Orders). The order headers of the transferred orders and transfer orders are displayed in a table. By clicking on the Order number (highlighted in blue), you can a...

Title Widget Widget description Create order Click: Opens the new order header   Available         a. Customer details General Header Displays the number of items and the total quantity (items | total quantity) The exclamation mark i...

Title Order If a type of order is selected: Order / "Type of order" General Kebab menu ( ) Type Menu item Explanation Order header Send order suggestion Live price enquiry The Live price enquiry sends the ord...

Title Widget Widget Description Product hierarchy Available: Order entry Returns entry Quotation entry General Only hierarchy nodes are displayed that contain products or whose subnodes contain products. Grid Click Swipe View...

Title Widget Widget Description Order templates Quantity of order templates Available: Order entry Returns entry Quotation entry General Grid Click Swipe Views Switches to the entry mask Attachments ...

Title Widget Widget Description Documents Number of files Click: Opens the summary page   Available on: Dashboard Customer details page Opportunities  Leads Product details page Attachments Number of files Click...

Title Widget Widget Description Favourites Quantity of Favourites Available: Order entry Returns entry Quotation entry General Favourites can be created in the Products. A click on the widget switches to the entry mask and loads ...