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Set up Connector
O365 - Exchange
Setting up the connection 1. Register app Log in at https://entra.microsoft.com. Now click on “App registrations”. Then click on “All applications”. Now create a new registration by clicking on “New registration” at the top. Under “Name”: enter “DeDeSales Ex...
Assignment of Emails to Customers
O365 - Exchange
The Msg Root folder is checked directly, with known folders such as Junk, Deleted, Drafts etc. being ignored except for Inbox and SentItems. Thus, all user-created folders for the emails are taken into account. If the email is in the inbox or one of its subfol...