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Data Transfer - Selection
Title Widget Widget Description Data Transfer Date of the last data transfer Data currency White = Data is current Yellow = Last data transfer was more than 1 day ago Red = Last data transfer was more than 2 days ago If orders could...
Data Transfer - Progress
Title Widget Widget Description Data Transfer General Form Status Field Right Reference Total progress Progress bar for the transfer of the current data packet. Progress bar for the processing of the current...
Automatic Dispatch
If orders cannot be transmitted due to lack of an online connection, they receive the status "In Dispatch"- As soon as an online connection is available again, DeDeSales automatically resumes the dispatch of the orders and transmits them in the background to t...
Device is not Released / Server cannot be Reached
New Device / Reinstallation of Old Device You have set up a new device. Please contact your IT department so that the device can be Released in the backend. Incorrect Time If the device was not newly set up and the above Error message appears, please check whe...
Why does it sometimes take so long before I can use the client?
Clean Up A clean up is automatically performed every 28 days at startup. Orphaned data (e.g. Product pictures) that are no longer used on the client are deleted. This process can take some time and cannot be cancelled.
Why does the client sometimes not update the data?
Background Processing vs. Minimising You can continue working in other programmes during the Data Transfer. Caution when Minimising Please note that minimising the client causes the Data Transfer to be Interrupted and will only be reactivated when you activat...
Datasync
There are several places that do not require no data provision from the backend: DataSync Document Leads FacingSummary Activity Settings DeDeQuery Appointments With DataSync, the clients always transfer the amendments to and from the server. This...