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Each WEB backend user can be assigned so-called e-mail subscriptions. An e-mail subscription informs the user about certain events in DeDeSales. Some e-mail subscriptions can have their subject line supplemented with information, for example to enable automati...

For setting up an E-mail subscription see here: E-mail subscription   ERP Error If there is a problem transferring an ORDER to SAP, this subscription is triggered Employee without ORDER Informs the User that one or more Employees are not transmitting ORDERS. T...

This is a customer group defined by you. Depending on the licence, order templates, tasks, CRM, representations, and trade fairs can be made available to this customer group. You have the option to modify an existing customer list by clicking on it. You create...

An item list contains a number of items defined by you, which is used in the order templates. You have the option to modify an existing item list by clicking on it. You can create a new item list using the green plus button above the table. In addition to the ...

Modules are the ideal addition to Order templates. A module is capable of enriching the items of an Order template with customer-related data for a selected period. You have the option to modify an existing module by clicking on it. You can create a new modu...

An order template is a list that can be called up within an order in the DeDeSales client. The employee receives an overview of the items (item list) contained in the order template, enriched with customer-specific data (modules). The employee is able to order...

Campaigns can be selected during the Conclusion of order. By evaluating the orders of a campaign, it can be assessed whether it was successful or not. For example, it is used in the Type Trade fair, Promotions, events. A campaign is, for example, a trade fair ...

Here you can import various data into the DeDeSales system. This includes Activities, Stocktaking notes, Notes, etc. You can also provide individual Excel files. Here you can add or delete the corresponding data. You click on the desired menu and in most cases...

In combination with Start year, Visiting frequency, etc., you can create days here on which a customer visit is to be suggested. See also Tour suggestion

This area is only active if a scanner is set up or the camera scanner has been activated. Title Apply Barcodes General Functions in the title bar Icon Explanation Only visible when the grid is visible. Exports the grid to E...

The following header is sent with the WebHook: HTTP_X_HUB_SIGNATURE_256 If you determine the post data and calculate the hash with your secret, you can ensure that the call actually originated from DeDeSales. Testing the WebHook Validation You can use the foll...

If a WebHook cannot be delivered to the URL you specified, the configured WebHook will be automatically deleted if both of the following events occur: 1,000 consecutive failed attempts have been made. The first attempt was more than 24 hours ago. Upon dele...

The WebHook is sent to the ADDRESS you have stored and contains the following JSON object: { Guid: '', MessageType: '', DateTime: '' } Guid corresponds to the Guid under which you can retrieve the Data from the API depending on the MessageType. DateTime is the...

Here the roles for the client are created. This is usually done by DeDeNet following the respective workshops. You can extend these, but please bear in mind that certain functions also require adjustments to the interface. This may need to be commissioned. Exp...

Title Widget Widget description Create complaint Click: Opens the new complaint header   Available         a. Customer details General Header Displays the number of items and the total quantity (items | total quantity) The exclamation...

Title Complaint If a header Reason for complaint is selected: Complaint / "Reason for complaint" General Kebab menu ( ) Type Order header Explanation Send PDF Complete order Interrupt order Customer notes ...

Title The title shows which products are displayed, e.g. the name of the order template.   If there is no concrete list, the title "Product entry" is used. General Kebab menu ( ) Type Product details Only visible when a product is active...

Title Product entry General Kebab menu ( ) The entry area has the same kebab menu as the grid area. Header In portrait view, the header starts with the definition from the grid area. Function Explanation Jumps one item back in the ...