Complaint mask

Title
Complaint If a header Reason for complaint is selected: Complaint / "Reason for complaint"

General

Kebab menu ()

Type	Order header	Explanation
	Send PDF
	Complete order
	Interrupt order
	Customer notes	Coming from the Summary in the Dashboard, Customer is shown as a jump-off point.
	Transfer to another device	Only visible if the Employee is assigned multiple Devices.

Header

1. Shows the number of Items and the total Quantity (Items | Total quantity)
2. The exclamation mark is shown in red if there is a special feature with the order, e.g. Delivery block.
   1. Contains additional order-related information
   2. Click: Opens the information
3. Jumps to the Complaint header

Widgets

1. AVO
2. product hierarchy
3. Completion
4. PDF
5. Photos
6. Attachments
   
7. Favourites
   

Items

Plus ()

Calls the Item entry to add new Products to the Cart.

Grid

Click	Swipe	Views
Edits the item	Product details Product documents Delete	Table

Column definition

Name	Visible	Sort	Full Text	Explanation
Colour code	Forced			Red: If the Price was manually changed.
Picture	Hidden
Item	Hidden	Ascending
Product	Landscape		Yes
Name	Always		Yes
Quantity	Always
Reason for complaint	Landscape			Composite text from the selected reasons.
Invoice	Landscape
Note	Hidden
VeCode	Landscape
Price	Always
Total	Always
Batch	Hidden
Colour	Hidden
Size	Hidden
Item.attribute1-16	Hidden
EAN	Hidden
Rank	Hidden			Sorting indicator from product master
Hierarchy	Hidden			Name and Number

FAQ

 

Release