View Documents

Summary
You can find your documents in the shop — Orders, Delivery notes, Invoices and more, depending on what your shop operator has enabled.
Finding your way
 
Click the User icon at the top right. 
In the right column of the menu, select the desired document type — for example Unpaid invoices, Backlogs, ORDER, Delivery Note or Invoice. 
Each document type has its own page.
 
General Information: You only see the document types that your shop operator has enabled for you — and only if documents of that type actually exist. If the menu only shows Delivery Note, this is not an error. If you are missing a document type, please contact your Contact. 
What you see on the page
At the top is the document type with the number of your documents, for example ORDER (10), below that a search field and the list.
 
 
 
Column 
Meaning   
 
 
Document number 
  
 
Document date 
  
 
Status 
for example not delivered  
 
Order type 
  
 
Amount 
   
The list starts with the newest document.
Finding a specific document
Enter the Document number in the search field. You cannot search by anything else — Item, Date, Amount — and you cannot sort or filter the list.
 
Tip: If you are looking for a document for a specific Item, take the reverse approach: Open the documents one by one and use the search field within the Items. 
Viewing the Items of a document
Click on the document row. The Items will expand below:
 
 
 
Column 
Meaning   
 
 
Product 
Item number  
 
Name 
  
 
Status 
  
 
Quantity 
how much you ordered  
 
Delivered 
how much of it was delivered  
 
Price 
   
The columns Quantity and Delivered side by side show you what is still outstanding.
The Items list also has its own search field.
Downloading a document
At the end of each document row there is a download icon. It belongs to the document row, not to the Items.
You will always receive an Excel file. There is no PDF of a document in the shop — for a PDF please contact your Contact.
 
 
 
Document type 
Download   
 
 
ORDER, Delivery Note, Invoice 
Icon in the document row  
 
Backlogs 
Link Export as file  
 
Unpaid invoices 
no download   
When there are no documents
 
 
 
Document type 
Message   
 
 
all except Unpaid invoices 
"No documents found."  
 
Unpaid invoices 
"There are currently no unpaid invoices."   
Without documents, neither the button with the number nor the search field appear.
How far back the documents go
As a rule, you will find the documents of the last three years. The period depends on which data your shop operator transmits and cannot be set in the shop.
 
General Information: Currently, nothing can be reordered from a document. For a reorder, search for the Items in the shop or use the Excel template — see Import Items via Excel template.