# View Documents

## Summary

You can find your documents in the shop — Orders, Delivery notes, Invoices and more, depending on what your shop operator has enabled.

## Finding your way

1. Click the **User icon** at the top right.
2. In the **right column** of the menu, select the desired document type — for example *Unpaid invoices*, *Backlogs*, *ORDER*, *Delivery Note* or *Invoice*.
 

Each document type has its own page.

> **General Information:** You only see the document types that your shop operator has enabled for you — and only if documents of that type actually exist. If the menu only shows *Delivery Note*, this is not an error. If you are missing a document type, please contact your Contact.

## What you see on the page

At the top is the document type with the number of your documents, for example **ORDER (10)**, below that a search field and the list.

<table id="bkmrk-spalte-bedeutung-bel"> <thead> <tr> <th>Column</th> <th>Meaning</th> </tr> </thead> <tbody> <tr> <td>Document number</td> <td></td> </tr> <tr> <td>Document date</td> <td></td> </tr> <tr> <td>Status</td> <td>for example *not delivered*</td> </tr> <tr> <td>Order type</td> <td></td> </tr> <tr> <td>Amount</td> <td></td> </tr> </tbody> </table>

The list starts with the newest document.

## Finding a specific document

Enter the **Document number** in the search field. You cannot search by anything else — Item, Date, Amount — and you cannot sort or filter the list.

> **Tip:** If you are looking for a document for a specific Item, take the reverse approach: Open the documents one by one and use the search field **within** the Items.

## Viewing the Items of a document

Click on the **document row**. The Items will expand below:

<table id="bkmrk-spalte-bedeutung-pro"> <thead> <tr> <th>Column</th> <th>Meaning</th> </tr> </thead> <tbody> <tr> <td>Product</td> <td>Item number</td> </tr> <tr> <td>Name</td> <td></td> </tr> <tr> <td>Status</td> <td></td> </tr> <tr> <td>Quantity</td> <td>how much you ordered</td> </tr> <tr> <td>Delivered</td> <td>how much of it was delivered</td> </tr> <tr> <td>Price</td> <td></td> </tr> </tbody> </table>

The columns **Quantity** and **Delivered** side by side show you what is still outstanding.

The Items list also has its own **search field**.

## Downloading a document

At the end of each document row there is a **download icon**. It belongs to the document row, not to the Items.

You will always receive an **Excel file**. There is no PDF of a document in the shop — for a PDF please contact your Contact.

<table id="bkmrk-belegart-download-au"> <thead> <tr> <th>Document type</th> <th>Download</th> </tr> </thead> <tbody> <tr> <td>ORDER, Delivery Note, Invoice</td> <td>Icon in the document row</td> </tr> <tr> <td>Backlogs</td> <td>Link **Export as file**</td> </tr> <tr> <td>Unpaid invoices</td> <td>**no download**</td> </tr> </tbody> </table>

## When there are no documents

<table id="bkmrk-belegart-meldung-all"> <thead> <tr> <th>Document type</th> <th>Message</th> </tr> </thead> <tbody> <tr> <td>all except Unpaid invoices</td> <td>"No documents found."</td> </tr> <tr> <td>Unpaid invoices</td> <td>"There are currently no unpaid invoices."</td> </tr> </tbody> </table>

Without documents, neither the button with the number nor the search field appear.

## How far back the documents go

As a rule, you will find the documents of the **last three years**. The period depends on which data your shop operator transmits and cannot be set in the shop.

> **General Information:** Currently, **nothing can be reordered** from a document. For a reorder, search for the Items in the shop or use the Excel template — see [Import Items via Excel template](https://en.wiki.dedesales.de/books/shop-ecom/page/import-items-via-excel-template).