# Redeem Coupon

## Summary

You redeem a coupon in the **Cart** before proceeding to checkout.

The input field spans the full width — after any special discount and before the cart total.

## Procedure

1. Go to the Cart.
2. Enter the code in the **Coupon Code** field.
3. Click **Redeem**.
 

> **General Information:** Pressing Enter does **not** redeem the coupon. You must click **Redeem**.

## How to tell that the coupon has been accepted

There is no confirmation message. Instead, the display changes at the location of the input field:

- the **name of the coupon**
- the **discount** applied
- a **Delete** button
 

> **Important:** The **cart total does not change.** Your coupon is still accepted — the discount is only deducted on the **Invoice**. At checkout, there is a note such as *“The credit of 3 % will only be deducted on the invoice.”*

## Does the coupon remain?

Yes. A redeemed coupon remains on the cart, even if you reload the page or sign out and return later.

## Remove coupon again

Via the **Delete** button in the coupon line.

## If the code is not accepted

<table id="bkmrk-meldung-bedeutung-%E2%80%9Eg"> <thead> <tr> <th>Message</th> <th>Meaning</th> </tr> </thead> <tbody> <tr> <td>“Coupon not found!”</td> <td>The code does not exist or is not valid for you. First check the spelling.</td> </tr> <tr> <td>“The coupon has expired!”</td> <td>The code exists, but its validity period has ended.</td> </tr> <tr> <td>“Coupon already redeemed!”</td> <td>The code has been used — either overall or by you.</td> </tr> <tr> <td>“This coupon is only for first-time customers!”</td> <td>The code is only valid for the first order, and you have already ordered.</td> </tr> <tr> <td>“Minimum order value … not reached!”</td> <td>Your cart is too small for this coupon. The stated amount is the limit.</td> </tr> <tr> <td>“Coupon not combinable and lower than the special discount!”</td> <td>A special discount is already running that is higher than your coupon. You are better off with the special discount.</td> </tr> </tbody> </table>

If multiple reasons apply, the messages are listed one below the other.

If the message remains, contact your Contact with the code.

## If the input field is missing

Then your shop operator has not enabled coupon entry. In this case, a coupon cannot be redeemed.