Settings - E-Mail Templates (Opportunities & Leads) General Central administration of the e-mail templates available for selection in the "E-Mail" widget for Opportunities and Leads. Available since version 21. Template list Tree structure with "Create New E-Mail Template" and the existing templates. Edit template Fields: Name, Subject, Text (Rich-Text Editor with formatting, tables, pictures etc.). Use template For a template to be available in the client, it must also be activated: for Leads via the Lead definition (see Sales Pipeline - Create and Edit Leads), for Opportunities via the Sales process (see Sales Pipeline - Opportunities). Release From version 21 New central administration of e-mail templates for the "E-Mail" widgets in Opportunities and Leads.