# Creating and Evaluating Vouchers ## Summary Vouchers are maintained under *eCom \\ Voucher management*. A voucher is stored in the DeDeSales order as a **Header discount**. The usage rules and the effect in the order are described in the service description on the page *Vouchers and Special discounts*. ## Create voucher 1. Open *eCom \\ Voucher management* and add a voucher. 2. Select usage rule — one-time, multiple times, only on first order or once per customer. 3. Set discount value and specify whether it is charged **percentage** or as a **fixed value**. 4. Specify whether the voucher is **combinable with a Special discount**. See below. 5. Limit a period if necessary. 6. Save and provide data. ## What you specify when creating Besides code and discount, four fields determine for whom and when the voucher applies:

Field	Effect
From / until	Validity period. Outside this, the shop reports “The voucher has expired!”
Minimum order value	The voucher only applies from this cart value. `0` means no limit.
Type of customer selection	restricts the group of customers, e.g. all customers
Usability	how often the code may be redeemed — one-time, multiple times, multiple times only on first order or multiple times only once per customer

The discount is granted **only as a percentage** — the field is called *Discount %*. ## Combinable with a Special discount

Value	Behaviour in the shop
Yes	Both discounts are added; the total goes as Header discount into the order.
No	The voucher is refused if the Special discount is higher than the voucher discount.

With **No**, a comparison is made, not a blanket prohibition: If the voucher is better than the current Special discount, it is accepted. Only if the Special discount would be higher does the shop reject the voucher — the customer then keeps the cheaper Special discount. ## So that the customer can redeem the voucher Additionally, the setting **Voucher input** under *eCom \\ Settings* must be enabled. This activates the input field in the Cart. > **Attention:** Both places act independently. Without the *Voucher input* setting, there is no input field — the created voucher is then not redeemable, although it is valid. ## So that the discount arrives in the ERP system > **Attention:** The Header discount only applies in your ERP system if your interface or your connector considers it. Also check how the interface is defined: fixed amounts are passed differently than percentage values. ## Evaluate who has used a voucher 1. Open *eCom \\ Voucher management*. 2. Select the desired voucher. 3. Switch to the tab **generated vouchers** on the left. 4. On the right, all vouchers that have been used appear.